Before ordering your wedding veil from us:

• Please ensure you have the correct measurements for your wedding veil before placing an order with us.
• Every veil is handmade to order and we are unable to accept returns or exchanges unless there is a fault. Faults and defects must be reported to us within seven days of delivery.
• Ensuring the correct colour choice and length of veil is your responsibility, however we are on hand to guide you and recommend a veil that will compliment your bridal look. Please email us with any questions prior to ordering: info@rebeccaandrewsbridal.co.uk
• We highly recommend ordering one of our fabric swatches prior to purchasing your veil to ensure a correct colour match.
• Our veils are made to order and subject to a 4-week lead time.
• Please note, our overseas customers are responsible for any additional shipping, VAT, customs and excise duties in the country of delivery. Non payment of this may result in a delay of your shipment.
• Please contact us prior to placing an order to calculate overseas shipping fees.

Veil Care:

• Remove the veil from packaging, using the hanging clip provided hang in a well-ventilated area out of direct sunlight.
• There may be some natural creasing in your veil from transit, once stored correctly these should drop out within a couple of days.
• If you prefer to steam your veil, we suggest using a professional service only.
• Do not iron your veil, the fabric will become distorted and can damage the tulle.
• All steaming should be handled with extreme care and precautions.     
• We cannot accept responsibility for any damage caused by direct heat or incorrect storage.
• Every veil is packaged in a Rebecca Andrews gift box, made from recycled boxboard from FSC approved forests and is 100% recyclable.