Before ordering your wedding veil from us:

• Sample sale veils are sold as seen and dispatched 48 hours after payment has been received.
• Your veil will be dispatched using a Royal Mail tracked 24 service.
• Please ensure you have the correct measurements for your wedding veil before placing an order with us. Every veil is handmade to order and we are unable to accept returns or exchanges for the incorrect colour choice or length.
• We highly recommend ordering one of our fabric swatches prior to purchasing your veil to ensure a correct colour match.
• Please note, our overseas customers are responsible for any additional shipping, VAT, customs and excise duties in the country of delivery. Non payment of this may result in a delay of your shipment.
• Please contact us prior to placing an order to calculate overseas shipping fees.

Veil Care:

• Remove the veil from packaging, using the hanging clip provided hang in a well-ventilated area out of direct sunlight.
• There may be some natural creasing in your veil from transit, once stored correctly these should drop out within a couple of days.
• If you prefer to steam your veil, we suggest using a professional service only.
• Do not iron your veil, the fabric will become distorted and can damage the tulle.
• All steaming should be handled with extreme care and precautions.     
• We cannot accept responsibility for any damage caused by direct heat or incorrect storage.
• Every veil is packaged in a Rebecca Andrews gift box, made from recycled boxboard from FSC approved forests and is 100% recyclable.